Facility Management - SLA

Over the past five years, our company has instituted the SLA (Service Level Agreement) method, which has been used abroad for a number of years and serves as a model for beginning a modern outlook to maintenance subjects around the world in general, and now in Israel as well. This method aims to provide the most comprehensive and precise answer to an organization's maintenance needs. It is a revolutionary service package, the first of its kind in Israel, which sets new standards in management, operations and maintenance.

• Michlol provides a range of management and operations solutions, in response times known in advance and priced accordingly, all under one roof.
• We hold regular update meetings with clients and perform periodic surveys and tours; clients receive a risk survey, a room survey, and more.
• We assist in filling a range of positions, including managers of operations, administration, maintenance, electricians, air conditioning technicians, vehicle officers, etc.
• Negotiation management, monitoring and control, working together with engineers, professionals, suppliers and subcontractors.
• Building and implementing annual maintenance plans, preparing budgets and formulating timetables.
  Routine management, operations and maintenance for electromechanical systems.
  Building and operating vehicle washing stations, recycling stations, etc.
• Working vis-a-vis relevant authorities, Magen David Adom (emergency medical services), the Fire Department, Israel Electric Corporation, IDF Home Front Command, Ministry of Environmental Protection, Council for a Beautiful Israel, Ministry of Industry, Trade and Labor, etc.
• General activity vis-a-vis property owners and real estate companies.
• We initiate various partnerships between our clients, conferences, site relocation in times of emergency, using know-how and information on the relevant subjects and exploiting purchasing power in various activities.